In-home tech help · Oakville · Burlington · Hamilton
Sipsis Tech Concierge is an in-home technology service for seniors and the families who love them. We come to your parent's home, sit down at their kitchen table, and help — without jargon, without rush, and without making anyone feel foolish.
"You love them. But you're tired of being the one they call when the printer stops working, when an email looks suspicious, or when the TV won't switch to Netflix. There's a better way." — Why most of our clients first picked up the phone
What we do
We visit your parents at home in Oakville, Burlington, Hamilton, or nearby. We help with whatever they need — from a forgotten password to a suspicious email to setting up a video call so they can read bedtime stories to the grandkids. And we keep coming back, month after month, so problems get caught early and confidence keeps building.
Fifteen minutes by phone. We learn about your family's situation — who needs help, where they live, what's been frustrating them. No commitment.
A one-hour in-home appointment. We audit devices, review accounts and passwords, walk through scam protection, and set up remote support tools so future help can happen by phone.
Most families choose our Family Care Plan: one scheduled visit each month, remote support sessions, quick-question help by text and email, and priority booking.
Pricing
No hidden fees. No upselling. The same price whether you live across town or have us booked through your kitchen table.
After the first visit, single visits remain $120/hour with a one-hour minimum. All prices in CAD. HST extra where applicable.
The full list
If it has a screen, a password, or makes a beeping noise, we can probably help.
About
I started Sipsis Tech Concierge after years of helping my own parents and grandparents with their tech — and watching how much calmer they felt when someone took the time to actually explain things.
Today I work with families across Halton and Hamilton who want their parents to feel confident, safe, and connected. I'm fully insured, background-checked, and I treat every home I visit with the patience and respect I'd want for my own family.
If you'd like to talk about whether this is the right fit for your family, I'd be glad to hear from you.
Where we work
We serve seniors and their families across the western shore of Lake Ontario. Not sure if you're in our area? Just call.
Questions
Either works. Many of our Family Care Plans are paid for by adult children as a gift, with the service delivered to the parent. We can set up billing whichever way works best for your family.
That's normal. Most first visits include the adult child either in person or on the phone. We move at the pace your parent is comfortable with, every time.
Yes — $2 million liability insurance and a current Vulnerable Sector Police Check. References available on request.
That's fine. Single visits are $120/hour with a one-hour minimum. The first visit includes the in-home audit, password review, scam-protection walkthrough, printed binder, and remote support setup.
Yes, with priority given to Family Care Plan members.
Ready when you are
A fifteen-minute call is the easiest place to start. No pressure, no commitment — just a conversation.